How batch billing works

Overview

Batch billing lets you charge every active member in one action rather than managing individual orders. You run it manually or put it on a schedule, and Copia handles the rest.

Running a manual batch

1. Go to Copia → Billing in your Shopify admin
2. Click Run batch charge
3. Review the list of members who will be charged and their amounts
4. Click Confirm to process

Copia creates a Shopify order for each member and processes the charge against their saved payment method. Members receive a standard Shopify order confirmation email.

Scheduling automatic billing

If you want billing to run automatically on a set day:

1. Go to Copia → Settings → Billing schedule
2. Choose your frequency — weekly, bi-weekly, or monthly
3. Set the day and time
4. Toggle Auto-billing on

Copia will run the batch at the scheduled time and email you a summary with the total charged and any failed payments.

Handling failed payments

If a payment fails, the member’s status is flagged in Copia. You’ll see failed charges under Billing → Failed payments. Copia automatically retries once after 48 hours. If the retry fails, you’ll need to reach out to the member directly to update their payment info.

Overage charges

If a member’s share count pushes you above your plan’s included member count, overage charges appear on your next Copia invoice — not the member batch. Member billing and your Copia plan billing are separate.